Championing employment for individuals with disabilities

As employers across the country face the “great resignation” and scramble to fill open positions, they might find it beneficial to consider a broader, more inclusive list of job candidates. Individuals with disabilities are active contributors to today’s workforce and represent a unique pool of talent that could benefit your business. Casting a wider net for potential workers can also provide individuals facing barriers to employment the opportunity to achieve financial stability and enhance their quality of life.

One in four adult Americans—61 million people—have a disability that impacts major life activities,1 and 6.5 million have an intellectual disability involving limitations in cognitive functioning and other skills, including communication and self‑care.2 But many are able to have a life of independence and pursue a career.

6.5 million

Americans have an intellectual disability2


of adults with an intellectual disability are fully employed3


of people with an intellectual disability who work in a competitive setting have been there three years or more3

Here at Bank of America, our Support Services team is made up of 300 employees with intellectual disabilities. This in‑house fulfillment operation supports every major line of business within our company and contributes to our ability to provide products and services our clients need—while helping to support an inclusive environment where everyone has the opportunity for meaningful employment.

Employers can connect with potential new hires through a variety of organizations, which help prepare and train candidates to be successful in a business environment and provide employers necessary support and guidance to assure a positive experience for all.

Key takeaways

Support a culture of diversity, inclusion and acceptance and strengthen your workforce and business by expanding your recruitment efforts to include individuals with disabilities.

Learn more about Bank of America’s Support Services team.

1 Centers for Disease Control and Prevention (CDC), “CDC: 1 in 4 US adults live with a disability,” August 16, 2018.

2 Special Olympics,, accessed October 26, 2021.

3 The Washington Post, Hananel, S. “Too many intellectually disabled are still excluded from the world of work,” 2014.